sgcJobs

applicant

The Challenge

• Responsible and managing day to day front counter customer service operations
• Responsible for providing high quality of customer service
• Responsible for feedback management (compliments, opinions and complaints), and service recovery plan.
• Establishing support to Business Units.

The Requirements:-
-Minimum Diploma / Degree holder in hospitality management
-At least 3-5 years working experience in hotel /hospitality industry
-Fluency in English and Mandarin
-You should have a passion for customer service and possess excellent customer handling skills.
-Possess good interpersonal and communication skill especially in having to work with different groups of people with diverse
backgrounds internally as well as dealing with customers. – People management skills. Must be able to lead a team of staffs, Coaching and development of existing and new staffs. – Innovative, goal-oriented, and creative approach to delivering results
-Polite, confident and friendly.
-Understand the needs of customers.
-Singapore Citizen / SPR.
-Willing to work at Old Choa Chu Kang (site office)

Salary: $3500/mth negotiation, depending on experience

To apply, please email updated resume in MS Word format attached with recent photograph to info@cmc.com.sg.